T&C’s & Policies

Payment Policy

Happy Critters requires a 50% deposit to confirm the booking, with the balance due at least 72 hours prior to commencement of the booked service

Short notice bookings: Full payment is required prior to commencement of the booked service.

Cancellation Policy

Applies to Booking Deposits and Full payments:  

72 hours or less notice given: No refund of deposit

More than 7 days notice given: A full credit will be issued

No refunds will be issued if you decide to return early

special circumstances will be considered for refunds to be issued